Inspiring effective teamwork

Our experience of working with New Verve Consulting has been incredibly positive. From initial engagement they took time to understand our organisation, it's aims, objectives, structure and processes so that they could become a valuable partner to us in delivering consulting and services. At each stage of engagement we've had involvement from relevant subject matter experts and had good open channels of communication during the iterative development of our helpdesk solution. In all our conversations the consultants have been incredibly positive and focused on delivering what what we need.

I was really fortunate to come across New Verve a few months ago when we were struggling to get JIRA working effectively. Nigel and his team are true experts, highly professional, and very reliable. They quickly and easily diagnosed our issues, proposed a staged improvement plan and implemented this, with training, flawlessly. I have no hesitation in recommending Nigel and his team at New Verve to anyone seeking to get maximum value from JIRA or other Atlassian products. They are a superb team.

As a strategic partner for Cloud Technology Solutions, New Verve Consulting provide a first class service based on the Atlassian Jira platform. They are a helpful, friendly, responsive and professional bunch with an impeccable eye for detail. Their Engineers go the extra mile to help satisfy even the most daunting requests to provide a quality service the Queen Mother would be proud of

New Verve Consulting took the complexity out of setting up JIRA Atlassian tools and helped us get up and running quickly. Their flexible approach to working together meant we were able to solve problems as they arose and increased the amount of knowledge we retained internally. We can now continue to refine the way we are working with confidence.

When we first approached New Verve to assist with the customisation and configuration of JIRA Service Desk, we were impressed by the team’s knowledge and understanding of our requirements. We decided to move forward with New Verve, and Nigel and his team really took our project off the ground and treated it with the same care and consideration as if it were their own! New Verve have helped us build a customised Service Desk that meets all of our needs, and revolutionised our business promoting productivity in our staff and satisfaction from our clients.

The implementation of the reporting solution has been transformational for Synergy Learning. Previously we had a wealth of data in Jira that we couldn't analyse effectively, quickly and in some cases accurately. When this solution went live those problems vanished. The solution as a standalone item is impressive but the foundation for this being a success was how Synergy Learning and New Verve Consultancy have developed a partnership. New Verve Consultancy understands us, understands our business workflows and understands our challenges which allows for the most effective solutions to be developed.