Our experience of working with New Verve has been incredibly positive. From initial engagement they took time to understand our organisation, its aims, objectives, structure and processes so that they could become a valuable partner to us in delivering consulting and services. At each stage of engagement we've had involvement from relevant subject matter experts and had good open channels of communication during the iterative development of our helpdesk solution. In all our conversations the consultants have been incredibly positive and focused on delivering what what we need.

New Verve has a thorough knowledge of the Atlassian suite and was able to leverage their knowledge of other clients' environments and experience to provide us with robust guidance to make key decisions related to our migration. They proved capable in terms of delivering our project and the communication was strong between our teams which is a large part of any engagement.

The professionalism shown by the New Verve team in both project management and execution is the reason we are now providing a more efficient service to our customers. Having the ability to scale quickly is important for Mintra and the solution provided by New Verve now allows our service centre to do so more rapidly. The migration of so many tickets without effect on our customers is a testament to the success of the project.

EVRYTHNG works with major consumer goods brands around the world. New Verve helped us create a cloud-based solution to streamline and simplify our customer on-boarding process, across geographies and factories, allowing collaboration at every stage.

When we first approached New Verve to assist with the customisation and configuration of Jira Service Management, we were impressed by the team’s knowledge and understanding of our requirements. We decided to move forward with New Verve, and Nigel and his team really took our project off the ground and treated it with the same care and consideration as if it were their own! New Verve have helped us build a customised service desk that meets all of our needs, and revolutionised our business promoting productivity in our staff and satisfaction from our clients.

The implementation of the reporting solution has been transformational for Synergy Learning. Previously we had a wealth of data in Jira that we couldn't analyse effectively, quickly and in some cases accurately. When this solution went live those problems vanished. The solution as a standalone item is impressive but the foundation for this being a success was how Synergy Learning and New Verve Consultancy have developed a partnership. New Verve Consultancy understands us, understands our business workflows and understands our challenges which allows for the most effective solutions to be developed.