2020 Webinar Series

January 28 2021
Online
This webinar has now ended. Check out the recording below!

Webinar 6: New Verve presents Atlassian in Scotland 2020

Join us for the sixth and final webinar in the New Verve presents Atlassian in Scotland 2020 Webinar Series and learn how to enhance your Atlassian IT Service Management (ITSM) solution with eazyBI! Hear insights from eazyBI and take part in our Q&A at the end of the session.

Time & date:

Date: Thursday 28th January 2021

Time: 1pm (GMT)

Duration: 60 minutes (approx)

About the webinar:

In this FREE webinar we will focus on eazyBI, the simple reporting tool that enables you to build custom reports and charts in Jira and Confluence. You will learn how eazyBI can enhance your Atlassian ITSM solution and the practices that can help transform your IT service delivery.

The webinar will feature Gerda Zandersone, Customer Support at eazyBI, who will explain how to get started with eazyBI reports for ITSM. Gerda will display charts and visualization in eazyBI, a use case with Jira Service Management and how to add Insight to your eazyBI report so you can see its reporting power in action!

Kris Siwiec, New Verve’s Head of Operations, will then present Cloud migration considerations for ITSM reporting in eazyBI. He will outline some technical considerations from New Verve’s past eazyBI Server solutions then explore some Cloud-first implementations, showcasing ITSM reports with eazyBI for Jira Cloud.

The webinar will end with a Q&A, giving you the opportunity to ask our presenters your questions about eazyBI! Register today for the final Atlassian in Scotland 2020 webinar and gain new insights into ITSM best practices when using eazyBI tools.

Speakers:

Nigel Rochford

Nigel Rochford

CEO
New Verve Consulting

Nigel Rochford

Nigel Rochford

CEO
New Verve Consulting

Nigel is founder and CEO of New Verve, the only Atlassian channel partner here in Scotland.

With over 15 years of experience in the IT sector across a range of technical and management roles, Nigel decided to grow the business from a 1-man company in 2016. Since then, New Verve has doubled in revenue and size each year, and has become the go-to local company for Atlassian solutions and services.

Outside of the office, Nigel loves spending time with his wife and young old son. When time allows, Nigel loves surfing, wake-boarding, and generally being outside in the great outdoors!

Gerda Zandersone

Gerda Zandersone

Customer Support
eazyBI
linkedin profile LinkedIn profile

Gerda Zandersone

Gerda Zandersone

Customer Support
eazyBI

Currently, Gerda supports eazyBI customers and answers their questions on how to make things possible with eazyBI. As a former Jira admin, she tends to look at the eazyBI through the Jira admin “eyes” and shares the insights further with customers.

Kris Siwiec

Kris Siwiec

Head of Operations
New Verve Consulting
linkedin profile LinkedIn profile

Kris Siwiec

Kris Siwiec

Head of Operations
New Verve Consulting

As Head of Operations at Scotland’s local Atlassian delivery partner, Kris applies five years of system administration and solution architecture expertise in a wide range of project deployment scenarios, spanning DevOps and ITSM applications at scale.

calendar icon Time Event
1.00 PM Welcome & Introduction Welcome & Introduction
Nigel Rochford, New Verve Consulting

New Verve's CEO will introduce the webinar and our presenters.

Getting started with eazyBI reports for ITSM Getting started with eazyBI reports for ITSM
Gerda Zandersone, eazyBI

Gerda will explain how to get started with eazyBI reports for ITSM and will give a reporting demo using eazyBI tools.

Cloud migration considerations for ITSM reporting in eazyBI Cloud migration considerations for ITSM reporting in eazyBI
Kris Siwiec, New Verve Consulting

New Verve's Head of Operations will present eazyBI Server solutions alongside some Cloud-first implementations, exploring the differences between the two and reviewing the benefits of reporting with eazyBI for Jira Cloud.

Q&A session Q&A session
Put your eazyBI and ITSM-related questions to our webinar speakers during our Q&A session!
  • Eyglo Oskarsdottir, Sales Manager, Tempo
    New Verve presents Atlassian in Scotland is a fantastic event that brings together the Scottish Atlassian user community. Tempo were event sponsors and speakers in 2019 and we were delighted with the quality of the event and with the valuable opportunities to connect with and learn from attendees who were interested in or already using Tempo products to keep track of their projects. Eyglo Oskarsdottir, Sales Manager, Tempo
  • Darline Auguste, Atlassian Community Manager, APAC & EMEA
    I really enjoyed meeting Atlassian customers and local Solution Partners and hearing how our tools shape how they work. If you're looking for insights on working more collaboratively and meeting like-minded users in Scotland, this is the event for you Darline Auguste, Atlassian Community Manager, APAC & EMEA
  • Peter Hinds, Head of Operations, Synergy Learning
    Attending the Atlassian in Scotland event was very beneficial. It was excellent not only to hear from Atlassian directly but to share challenges & solutions with other attendees. Taking the time to attend an event like this helped us to refocus on how we were making use of the tools & associated processes. Peter Hinds, Head of Operations, Synergy Learning
  • Andriy Stukan, Technology Consultant, Accenture
    The first ever Atlassian conference in Scotland was organised by NewVerve Consulting in 2019 in Glasgow and I had the privilege to attend and present at this event. It was a really good event with various Atlassian partners, app providers and users from various industries in attendance; this provided a good opportunity to share ideas and learn more about Atlassian and the ecosystem app capabilities. I learned more about Atlassian capabilities and enjoyed hearing about use cases were the relevant tools helped different firms be more efficient and transform. The venue was perfect and the networking drinks afterwards were a perfect opportunity to relax and reflect on the day with new contacts. Andriy Stukan, Technology Consultant, Accenture

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