Webinar 5: New Verve presents Atlassian in Scotland 2020
Join us for the fifth webinar in the New Verve presents Atlassian in Scotland 2020 Webinar Series and learn how to enhance your Atlassian IT Service Management (ITSM) solution with Refined! Hear from Genevieve Blanch (Refined) and Peter Hinds (Synergy Learning) and take part in our Q&A at the end of the session.
Time & date:
Date: Wednesday 16th December 2020
Time: 1pm (GMT)
Duration: 60 minutes (approx)
About the webinar:
In this FREE webinar we will focus on Refined, the simple site building tool that can integrate with Atlassian Jira and Confluence to make content clear, accessible and actionable. You will learn how Refined can enhance your Atlassian ITSM solution and the practices that can help transform your IT service delivery.
The webinar will feature Genevieve Blanch, Partner Manager at Refined who will explain how Refined solves common ITSM issues with its navigation and organization, infrastructure, theming and easy customization capability. She will then give us a demo of Refined for Jira Cloud and will explain how the tool can enhance your ITSM experience.
You will also hear from Peter Hinds, Head of Operations at Synergy Learning who will present a Refined customer success story. He will showcase how Synergy Learning have used Refined alongside their Atlassian tools to build a robust ITSM solution.
The webinar will end with a Q&A, giving you the opportunity to ask our presenters your questions about Refined! Register today and gain new insights into ITSM best practices when using Refined tools.
Speakers:
Kris Siwiec
Head of Operations
New Verve Consulting
LinkedIn profile
Kris Siwiec
Head of Operations
New Verve Consulting
As Head of Operations at Scotland’s local Atlassian delivery partner, Kris applies five years of system administration and solution architecture expertise in a wide range of project deployment scenarios, spanning DevOps and ITSM applications at scale.
Genevieve Blanch
Partner Manager
Refined
LinkedIn profile
Genevieve Blanch
Partner Manager
Refined
Genevieve is the Partner Manager at Refined and has a strong passion for involvement in local communities and clear communication.
When she isn’t working with partners and customers to improve their company communication with Refined apps she can be found running trails, camping in the wilderness or in bars drinking beer with friends.
Peter Hinds
Head of Operations
Synergy Learning
LinkedIn profile
Peter Hinds
Head of Operations
Synergy Learning
Peter has been the Head of Operations at leading learning technology company, Synergy Learning for over three years now.
He is a Systems Engineer by trade and has a wealth of Atlassian experience.
 Time |
Event | |
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| 1.00 PM |
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Welcome & Introduction
Kris Siwiec, New Verve Consulting New Verve's Head of Operations will introduce the webinar and our presenters. |
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Getting Started with Refined for Jira
Genevieve Blanch, Refined Learn how Refined can solve common ITSM issues, enhance your Jira experience and how it can become an integral part of your ITSM solution. |
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Refined Customer Success Story
Peter Hinds, Synergy Learning Peter will showcase how Synergy Learning have used Refined alongside their Atlassian tools to build a robust solution. |
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New Verve presents Atlassian in Scotland is a fantastic event that brings together the Scottish Atlassian user community. Tempo were event sponsors and speakers in 2019 and we were delighted with the quality of the event and with the valuable opportunities to connect with and learn from attendees who were interested in or already using Tempo products to keep track of their projects. Eyglo Oskarsdottir, Sales Manager, Tempo
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I really enjoyed meeting Atlassian customers and local Solution Partners and hearing how our tools shape how they work. If you're looking for insights on working more collaboratively and meeting like-minded users in Scotland, this is the event for you Darline Auguste, Atlassian Community Manager, APAC & EMEA
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Attending the Atlassian in Scotland event was very beneficial. It was excellent not only to hear from Atlassian directly but to share challenges & solutions with other attendees. Taking the time to attend an event like this helped us to refocus on how we were making use of the tools & associated processes. Peter Hinds, Head of Operations, Synergy Learning
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The first ever Atlassian conference in Scotland was organised by NewVerve Consulting in 2019 in Glasgow and I had the privilege to attend and present at this event. It was a really good event with various Atlassian partners, app providers and users from various industries in attendance; this provided a good opportunity to share ideas and learn more about Atlassian and the ecosystem app capabilities. I learned more about Atlassian capabilities and enjoyed hearing about use cases were the relevant tools helped different firms be more efficient and transform. The venue was perfect and the networking drinks afterwards were a perfect opportunity to relax and reflect on the day with new contacts. Andriy Stukan, Technology Consultant, Accenture